Data protection

Bit Taka Privacy Policy – Our Firm Commitment to Protecting Your Data

When you Bit TakaWhen you play with us, your trust goes beyond the games – it extends to us. That's why we want to be upfront about exactly how your information is kept secure.

Last Updated: January 2026 Version: 2.4 Effective: 1 January 2026
SSL Encrypted
Never sold to third parties
256-bit Protection
GDPR Aware
Right to Erasure
Encrypted storage

Summary: Bit Taka Your personal information is never sold to third parties. We collect only what is strictly necessary to provide our services and maintain security. You can view, correct, or delete your data at any time.

01

Introduction & definitions

This Privacy Policy Bit Taka (bittaka.app) and all its players. This policy applies whenever you visit our website, register an account, or use any of our services.

We believe privacy is a fundamental right. Bit Taka Respects this right to the fullest and safeguards your information as if it were its own.

Key terms used in this policy and what they mean:

  • "Personal Data" – Information that can be used to identify you, such as your name, mobile number, and email.
  • "Processing" – Any operation involving the collection, storage, use, or deletion of data.
  • "Third Party" – Any individual or organisation other than Bit Taka and yourself.
02

What information do we collect?

Bit Taka Only collects the information we need. A full breakdown by category is provided below:

Data type Example Why It's Collected Requirements
Identity information Name, date of birth, national ID number Account Verification & Age Confirmation Mandatory
Contact Information Mobile number, email address Communication & Security Notifications Mandatory
Financial Information BKash/Nagad number, transaction history Payment processing Mandatory
Gaming data Betting history and win/loss records Service Improvement & Responsible Gaming Mandatory
Device Information IP address, browser information, operating system Security & fraud prevention Mandatory
Marketing preferences Promo email subscription Offers & bonus notifications Optional

We will never ask for your bank password, full payment card number, or PIN. If anyone Bit Takais asking for this information on behalf of, it's a scam – report it immediately at support@bittaka.app.

03

How Do We Use Your Data?

Collected data is used solely for the purposes outlined below. Bit Taka Never uses your data for unnecessary purposes.

  • Account Management: To create, verify, and manage your account.
  • Payment Processing: To verify deposit and withdrawal transactions.
  • Security Verification: To prevent account hacking and fraud.
  • Service improvement: Analysing your preferences to improve your gaming experience.
  • Legal obligation: Mandatory reporting to regulatory authorities.
  • Customer Support: For fast resolution of your issues.
  • Responsible Gaming: Identifying problem gambling patterns and providing assistance.
  • Marketing (consent-based): Keeping you informed about relevant bonuses and offers.

If you no longer wish to receive marketing communications, simply click the "Unsubscribe" link at the bottom of any email or contact support at any time. This is your right.

04

How long is data retained?

Bit Taka Your data is not retained beyond what is necessary. Retention periods depend on the type and purpose of the data.

  • Account information: For the duration of the active account + 5 years after closure (as required by law).
  • Financial transactions: 10 years (for tax and legal compliance).
  • Gaming History: 7 years.
  • Marketing Data: Until consent is withdrawn.
  • Log Files: 90 days.
  • Chat/Support Records: 2 years.

Once the retention period expires, data is securely deleted or anonymised so that you can no longer be identified.

05

Who is your data shared with?

Bit Taka Never sells your data. It may be shared with trusted partners in limited circumstances:

  • Payment Processors: bKash, Nagad, Rocket – used solely to process transactions. Each follows its own separate privacy policy.
  • Game Providers: Pragmatic Play, Evolution Gaming – gameplay data only.
  • Regulatory Authorities: When required by law, such as for KYC verification or anti-money laundering reporting.
  • Cloud Service Providers: Data Storage & Processing – fully encrypted at all times.

We do not sell or transfer your personal data to any advertiser, data broker, or unauthorised third party. This is Bit Taka's core principles.

06

Cookie Policy

Bit Taka's website uses cookies — small files stored in your browser that help improve your experience.

You can disable optional cookies at any time through your browser settings. Please note that disabling essential cookies may cause certain features of the site to stop working.

07

Security Measures

Bit Taka We use world-class technology to protect your data. Our security layers include:

  • 256-Bit AES Encryption: All stored data is kept in an encrypted state.
  • SSL/TLS Protocol: All communication between your browser and our servers is encrypted.
  • Two-factor authentication (2FA): Adding an extra layer of security to your account.
  • Firewall & Intrusion Detection: Prevention of unauthorized access.
  • Regular security audits: Regular audits by third-party assessors.
  • Data backup: Regular backups stored in a secure location.

Stay vigilant: Use a strong password, never share it with anyone, and if you notice any suspicious activity, immediately Bit Taka's support team.

08

Your Rights

Bit TakaYou have full control over your data on . Your rights include:

👁️
Right to Access
The right to know what information we hold about you.
✏️
Right to rectification
The right to correct any inaccurate or outdated information.
🗑️
Right to Erasure
The right to request deletion of your data, unless retention is required by law.
Right to object
The right to object to your data being used for marketing purposes.
📦
Portability
The right to receive a copy of your data.
🔇
Right to restriction
The right to restrict the processing of your data for specific purposes.

To exercise any of these rights, email us at support@bittaka.app. We'll respond within 30 days. For urgent matters, reach us via live chat.

09

Child Protection

Bit TakaServices are strictly for users aged 18 and above. We do not knowingly collect any information from anyone under the age of 18.

  • If we discover that a minor's data has been collected inadvertently, we will immediately close that account and delete all associated information.
  • If you believe a minor is using our platform, please notify us at support@bittaka.app.

A note for parents: Please monitor your children's internet activity. Bit Taka's parental guidance, visit our Responsible gambling View page.

10

Third-Party Services & Links

Bit Taka's platform integrates certain third-party services. Each has its own privacy policy, which applies to the services they provide.

  • Payment Gateway: bKash, Nagad, and Rocket maintain their own security standards.
  • Game Providers: International providers including Pragmatic Play and Evolution Gaming operate under their own respective policies.
  • Cloud service: Data is stored on secure, certified cloud infrastructure.

Bit Taka We are not responsible for third-party privacy practices, but our service agreements require them to uphold our standards.

11

Policy Updates

When the Privacy Policy Changes Bit Taka You will be notified in advance:

  • A detailed notification will be sent to your registered email address.
  • A banner notification will be displayed when you log in to the website.
  • 7 days' advance notice will be given for minor changes, and 30 days' notice for major changes.
  • A history of changes will be kept at the bottom of this page.

If you continue to use our platform after the new policy takes effect, Bit Taka continue using the platform, you will be considered to have consented to the updated policy. If you have any objections, please contact support before the changes come into effect.

12

Contact Us

For any privacy-related questions, complaints, or to exercise your rights:

  • Email: privacy@bittaka.app (or support@bittaka.app)
  • Live Chat: Available 24/7 at the bottom-right corner of the website
  • Response Time: General queries within 24 hours; rights requests within 30 days
  • Language: Support available in both Bangla and English

We treat every privacy-related request as a priority. Bit Taka's goal goes beyond compliance — it's about earning and keeping your trust.

Our Commitment

What makes Bit Taka different when it comes to data protection?

We don't just comply with the law – we respect your trust. Your privacy comes first in every decision we make.

Full policy in Bangla
A privacy policy written in plain language — not complex legal jargon — that you can actually understand. Bit Taka believes that clarity is the foundation of true transparency.
First in Bangladesh
256-bit encryption
Your data is secured with bank-grade 256-bit AES encryption. No information is ever stored unprotected on Bit Taka's servers.
Bank-grade security
No data sold
Bit Taka never sells your personal information to advertisers or data brokers. This isn't just a promise – it's part of our business model.
Zero Data Sales
Your Data, Your Control
View, edit, delete, or export — you have full control over your data. Bit Taka handles every request with respect.
Full Control
Regular security audits
An independent third party audits Bit Taka's security systems every six months. Any vulnerabilities found are remediated immediately.
Audited once every 6 months
Advance notification
You will be notified before any changes to the privacy policy take effect. Bit Taka never updates its policy without transparency — every revision is announced openly.
30 days' notice
FAQs

Privacy FAQs

Direct answers to the questions players ask most.

Yes, completely safe. Bit Taka stores your mobile banking number with 256-bit encryption. During payment processing, data is exchanged only via a secure connection with bKash or Nagad's servers. No member of our staff can view your payment details.

No, Bit Taka never sells your personal information. In limited cases – such as payment processing or legal requirements – certain data may be shared, but only the minimum necessary information.

Yes, you have the right to have your data deleted. Email us at support@bittaka.app. However, certain data must be retained for a specified period for legal reasons (such as financial transaction records). In such cases, you will be clearly informed which data is retained and for how long.

Yes, some gaming data is collected — but solely for your protection. As part of our responsible gaming commitment, if patterns of excessive play are detected, our system will alert you and offer support. This data is never used against you.

Bit Taka's security system instantly detects unusual login activity — such as access from a different country or an unrecognized device. If suspicious activity is identified, you will be alerted via SMS and email, and your account may be temporarily locked if necessary.
Play safe
Your data is completely safe with Bit Taka – get started today

World-class security, a fully transparent privacy policy, and support in Bangla – that's what Bit Taka is all about.

Data not sold 256-bit Protection Must be 18+
Data protection summary
No selling of data to third parties
256-bit AES Encryption
Right to Erasure Guaranteed
Security audit every 6 months
24/7 support in Bangla
GDPR-Compliant Privacy Policy
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